We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This privacy notice describes how we collect and process your personal information through Amazon websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together “Profigroup Services”).

What Personal Information About Customers Does Profigroup Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

  1. Information you give us: we receive and store any information you provide in relation to Profigroup Services. Click here to see examples of what we collect. You can choose not to provide certain information but then you might not be able to take advantage of many of our Profigroup Services.
  2. Automatic information: we automatically collect and store certain types of information about your use of Profigroup Services, including your interaction with content and services available through Profigroup Services. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Profigroup Services and other content served by or on behalf of Profigroup on other websites. Click here to see examples of what we collect.
  3. Information from other sources: we might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. Click here to see examples of the information we receive.

For What Purposes Does Profigroup Process Your Personal Information?

We process your personal information to operate, provide, and improve the Profigroup Services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve Profigroup Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Profigroup Services.
  • Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Profigroup Services.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you. We use your personal information to communicate with you in relation to Profigroup Services via different channels (e.g., by phone, email, chat).
  • Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.